I provide free support for the myCRED plugin along with the premium plugins sold in the store. Support includes getting the plugin to work as described in the documentation and helping you troubleshoot potential bugs. You are rewarded with Tokens for reporting issues and/or solutions. If you have a generic question or need help customizing myCRED, consider using the community forum or consult a freelance developer.
Can’t get myCRED to work as described in the documentation? Think you found a bug? Open a support ticket to get help. Please note, generic questions or non issue related submissions will be deleted.
In case you can not get a premium product you purchased in the store to work as described in the documentation or if you have found a bug, you can open a priority ticket. You must have a valid product license in order to open a new ticket.
A large section of the commonly asked questions for myCRED are available in the FAQ section.
Please consult the documentation before opening a ticket or posting questions in the forum. There are over 5 chapters describing the myCRED plugin in detail.
Feel free to post your questions or requests in the community forum and get answers from fellow members. Please do not post issues in the forum! Issues need to be submitted as a ticket if you want to receive help.
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