- This topic has 8 replies, 5 voices, and was last updated 1 year, 2 months ago by Princess Tea.
- January 15, 2019 at 05:35 #36432kamerhurenamsterdam
hi, i love the new pop-up in the buyCred add-on. one thing is a bit strange; when the user forgets to fill in an amount of credits the popup gives a message “communications error”. this is confusing.January 17, 2019 at 11:32 #36484WPExperts
Thanks for reporting this error, can you please name the payment gateway in which you are facing this error.
MyCred Support TeamJanuary 21, 2019 at 09:01 #36567WPExperts
Can you share some more information like the payment gateway and some screenshot? that might help us to reproduce the same issue.
Thanks and regards,
myCred Support team.February 21, 2019 at 12:33 #36692kamerhurenamsterdam
payment gateway is PayPal. the minimum amount of point one has to buy is 4. this number is displayed a placeholder. if a user doesn’t change this number and presses Buy Now there is a confusing message. it should say something like “You have to choose an amount of points” or something.
i made a screencapture: https://youtu.be/xkpcmU2hgkYFebruary 21, 2019 at 12:33 #36485kamerhurenamsterdam
PayPal Payments StandardFebruary 21, 2019 at 12:34 #36433kamerhurenamsterdam
and the buyCred shortcode [mycred_buy] is not working. the popup goes in infinite loop and cannot be closed.June 10, 2019 at 13:34 #39881Crisanto Povis
I’ve got same problem:
Stills bugged in your last version 1.8.4September 4, 2019 at 09:36 #41603syldri
hello I have the same problem, and the support does not respond, your problem is solved?December 24, 2019 at 11:31 #47669Princess Tea
With this error, until they get this fixed, you have to actually type in the amount and do not use any autofill. I figure this will save others the problem in the future until this is resolved.
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