myCRED Forums Issues & Bugs Premium add-on activation not working

This topic contains 1 reply, has 2 voices, and was last updated by Avatar of Gabriel Merovingi Gabriel Merovingi 1 week, 2 days ago.

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  • #8809
    Avatar of Ashwin Rajgopal
    Ashwin Rajgopal
    Senior Member

    I bought the Lottery and Notifications Plus add ons. I entered the domain name correctly, but the add ons have not yet activated and it has been a week. Any help?

    Also, can enter *.example.com on the license page so that I can enable the add ons on my other sub domains. It is just a multisite enabled site.

    Thanks.

    #8865

    Hi.

    My logs show that no calls have been made to this website from the URL’s you have set for both your licenses. Have you checked the spelling?

    If the URL is correct, then your WordPress installation should call the myCRED server and check for an update. Have you disabled WordPress updates?

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